Returns: You may return your item within 14 days of receiving it for a full refund or exchange. Items must be in original condition.
Exemptions: Custom/personalized items are non-returnable unless defective.
Refunds: Once we receive and inspect the returned item, we will notify you and issue a refund to your original payment method.
Shipping Costs: Customers are responsible for return shipping unless the item is defective or damaged upon arrival.
How to Start a Return: Contact us at essentialwall@gmail.com with your order number.
